Refund and Returns Policy

60-Day Money-Back Guarantee

We offer a 60-Day Money-Back Guarantee on all SuppTing products when you purchase directly from the official website, https://suppting.com. 

To be eligible for the refund, you must first take the product as directed for 30 days and if you’re not completely satisfied, you may return it for a 100% refund of your purchase price, less shipping & handling, if applicable.

How to request a refund according to our 60-Day Money-Back Guarantee policy:

• Get in touch with our customer support team at hi (at) suppting (dot) com and share the details of your order and the reason for requesting a refund.
  • Our team will provide you with the return address, as well as a unique return number.
• Make sure the unique return number is also on the parcel. Otherwise, we won’t know you’ve returned the item(s). 
• As the customer, you’re responsible for the cost of return postage to our warehouse.

• If you’ve purchased more than one bottle, you must return ALL unopened bottles.
• If you’ve purchased a single bottle of a SuppTing product, you don’t need to return the empty bottle.
  • Simply contact our customer support team and ask to claim our money-back guarantee.
  • You’ll be asked for some basic information about your experience before we process your refund like why you weren’t happy with the product.
• Returning after using a single bottle, an example:
  • You purchased 6 bottles of a supplement and used 1 bottle.
  • You return 5 unopened bottles.
  • When received at our warehouse, we’ll issue a refund for all 6 bottles
• Returning after using more than one bottle, an example:
  • You purchased 6 bottles of a supplement and used 2 bottles.
  • You return 4 unopened bottles.
  • When received at our warehouse, we’ll issue a refund for 5 bottles – 4 unopened bottles and 1 of the 2 opened bottles.
• We’ll only ever refund a maximum of 1 opened bottle unless there is a defect and the product was received damaged and unsealed.
  • You must report unsealed bottles within 7 days of receiving the product to request a refund.
  • Contact our team immediately at hi (at) suppting (dot) com.

• Refunds are issued via your original form of payment and can take anywhere between 5 and 10 working days depending on the payment method.
• Refunds will be processed only when our warehouse has received the returned product.
• You can’t claim this guarantee more than once.

If you have any other questions or require additional support, please get in touch with us at hi (at) suppting (dot) com.